THE QUOTE VS THE SERVICE DELIVERY

October 18, 2018

SO YOU JUST RECEIVED A RIDICULOUS QUOTE FROM YOUR DEVELOPER... WHAT DO YOU DO NEXT?

OPTION A

Punch the developer / freelancer in the face?

WRONG!

VIOLENCE IS NOT THE ANSWER!

OPTION B

Yell out "Sacré Bleu!" and proceed to faint?

ALSO WRONG!

OPTION C

Hear him/her out and find out what they are offering

CORRECT!

Obviously the best approach to take.

A lot of clients have this common misconception that the digital services provided by developers should be cheap. Well, let’s clear the air, shall we?….

A developer’s work shouldn’t be cheap, it should be reasonable…. Reasonable in the sense that there is a clear correlation between the delivery of a top-notch service, and the price being quoted to you.

THE TWO TYPES OF DEVELOPERS

There is a difference between:

  • a developer who gives you exactly what you asked for (otherwise known as the bare minimum developer B.M.D)
  • and a developer who is able to sit you down (figuratively speaking) and articulate why they have decided it’s a good idea to include extra service(s) C, D and E to your  package when you only specifically asked for services A and B.

Here’s why they are pushing for you to get services C, D and E. Majority of the time, it’s not just some ‘Ponzi” marketing scheme used to squeeze more funds out of you, but it’s actually a safeguarding tactic. And guess who they’re safeguarding? That’s right, YOU! I know what you’re thinking. “I didn’t ask to be safeguarded *rolls eyes at me*….”, well, you’re absolutely right! But, let’s dive into why the “safeguarding” is necessary…

THE DIFFERENCE

  • An ideal developer knows when a service needs ‘extra special ingredients’ in order to future-proof the entire package you requested. And in order to save you the trouble of having to fork out more ‘dough’ in the future to get these extra-special ingredients, they at least inform & advise you as to why you should opt for them today.

  • A bare minimum developer B.M.D, on the other hand, gets the job done (there’s no disputing that), but with a B.M.D, there is a greater possibility that you will call them back in the future for those same extra services C, D and E that they didn’t advice you to consider. Thus (gosh, can’t believe I used the word “thus”), resulting in those costs you might have been avoiding initially. Aha! You see the problem here?

SO WHAT SHOULD YOU DO?

In summary, as a client, try not to be hasty in dismissing and comparing an ideal developer’s (higher) service delivery quote, to that of a bare minimum developer. Just because B.M.D Steve over there charged less, doesn’t necessarily mean the developer  in front of you (let’s call him… Dave. Yeah, Dave sounds good) is being unreasonable.

Hear the “Dave’s” out, there’s always a reason for their higher prices. And if you don’t like their reasons, then B.M.D Steve’s your guy! Win-Win, right?

 

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